Disclaimer

The Company may unilaterally modify this Policy at any time without prior notice. Regularly review this page to stay informed about any changes. If you disagree with any part of this Policy, please discontinue use of our Platform immediately.

This Privacy Policy explains how Green Drive Mobility (www.greendrivemobility.com) collects, uses, shares, and protects the information you provide while using our Platform. This Policy forms part of our Terms of Service. By using the Platform, you consent to the terms in this Policy.

Information We Collect

• Registration Info: Name, phone number, email ID, address, and PIN code when creating an account or placing orders.
• Visitor Data: Information like name and email voluntarily submitted via forms or surveys.
• Payment Details: Data like card number, billing address, and UPI ID processed securely by Razorpay.
• Feedback & Loyalty: Data from customer service, loyalty programs, feedback, and discount code usage.
• Recipient Info: Data like name, phone, and address if ordering for someone else (e.g. gifts).
• Usage & Device Info: App interactions, crashes, browser type, IP address, and mobile network data.
• Location: Real-time or approximate location data based on permissions and device settings.
• Cookies: Tracks preferences and usage. Disabling may limit functionality.
• Ad Interaction: Anonymous data collected through ad engagement for analytics and targeted ads.

How We Use Your Data

We use your data to operate and improve our Platform, deliver orders, personalize your experience, respond to queries, send updates, and process transactions. We may also use your contact info for customer service, offers, or newsletters (optional).

Sharing Your Information

• No Selling: We do not sell your personal data to third parties.
• Third-Party Services: Shared only with logistics, analytics, and payment providers under strict confidentiality.
• Marketing Partners: Anonymous behavior data may be shared for ad personalization. No personal data is disclosed.
• Government Authorities: Shared when legally required or for fraud prevention and investigation.
• Corporate Affiliates: Shared with subsidiaries and affiliates for operational purposes and in case of acquisition.
• External Services: If you link to third-party services (e.g., external wallets), your data is subject to their policies.

The third parties we work with are contractually obligated to protect your data and use it only for specified services.